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Terms & Conditions

VARIATION OF TERMS AND CONDITIONS: Italian Food & Wine Pte Ltd reserves the right to amend these Terms and Conditions in its sole discretion. It is the Customer’s responsibility to review the Terms and Conditions prior to submitting any order and Italian Food & Wine Pte Ltd shall have no responsibility to notify the Customer of any changes to the Terms and Conditions.

Section 1. Use of Material

The contents of this website, including but not limited to text, software, photographs, graphics, illustrations, artwork, video, music, sound, names, logos, trademarks, service marks and other material (“Material”) are protected by copyright and other laws internationally. The Material includes both content owned or controlled by the Company and content owned or controlled by third parties and licensed to the Company. Logos of products and companies may be displayed on this website as an illustration or representative of what may be available to potential customers. These Logos remain the property of their respective owners and do not represent any form of affiliation with the Company.
The Company authorises you to view and download a single copy of the Material on the website solely for your personal, non-commercial use. You may not sell or modify the Material or reproduce, display, publicly perform, distribute, or otherwise use the Material in any way for any public or commercial purpose without the written permission of the Company. If you would like information about obtaining the Company’s permission to use any of the Material on your website, or link to us, please e-mail us. If you violate any of these Terms, your permission to use the Material automatically terminates and you must immediately destroy any copies you have made of the Material.

Section 2. No Warranties

The website and material are provided on an “as is” basis without any warranties of any kind, whether express or implied. The company and its suppliers, to the fullest extent permitted by law, disclaim all warranties, including but not limited to warranties of title, fitness for a particular purpose, merchantability and non-infringement of proprietary or third party rights. The company and its suppliers make no warranties about the accuracy, reliability, completeness, or timeliness of the material, services, text, graphics, and links.
The company does not warrant that the website will operate error-free or that this website or its server is free of computer viruses or other harmful items. If your use of the website or the material results in the need for servicing or replacing equipment or data, the company is not responsible for those costs. If the material on the website is provided by third parties and the company shall not be held responsible for any such third party material. Section 3. Limitation of Liability / Disclaimer of Damages
Your use of the website is at your own risk. If you are dissatisfied with any of the Materials or other contents of the website or with these Terms and Conditions, the Company’s Privacy Policy, or other policies, your sole remedy is to discontinue use of the website. In no event shall the company or its suppliers be liable to any user or any third party for any damages whatsoever (including, without limitation, direct, indirect, incidental, consequential, special, exemplary or lost profits) resulting from the use or inability to use the website or to make purchases, or the material, whether based on warranty, contract, tort, or any other legal theory, and whether or not the company is advised of the possibility of such damages.

Section 3. Copyright Infringement and Copyright Agent

The Company may, in appropriate circumstances and at its discretion, remove, or disable access to, material on the website that infringes on the rights of others. If you believe that your work has been used on the website in a manner that constitutes copyright infringement, please provide us with a written notice (e-mail is sufficient) that includes the following information: an electronic or physical signature of a person authorised to act on behalf of the owner of the exclusive right that is allegedly infringed; identification of the copyrighted work claimed to have been infringed; a description of where the material that you claim is infringing is located on the website; your address, telephone number, and email address; a statement by you that you have a good faith belief that the disputed use is not authorised by the copyright owner, its agent, or the law; a statement by you, under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorised to act on the copyright owner’s behalf. The Company’s Copyright Agent for notice of claims of copyright infringement on the website is contactable via e-mail at

Section 4. Links to Other Sites

If the website contains links to third party websites that are maintained by others. These links are provided solely as a convenience to you and not as an endorsement by the Company of the contents on such third-party websites. The Company is not responsible for the content of linked third-party sites and does not make any representations regarding the content or accuracy of materials on such third-party websites. If you decide to access linked third-party websites, you do so at your own risk.

Section 5. Indemnity

You agree to defend, indemnify, and hold harmless the Company, its officers, directors, employees and agents, from and against any claims, actions or demands, including without limitation reasonable legal and accounting fees, alleging or resulting from your use of the Material (including Software) or your breach of the terms of this Agreement. The Company shall provide notice to you promptly of any such claim, suit, or proceeding and shall reasonably assist you, at your expense, in defending any such claim, suit or proceeding.

Section 6. General

The Company makes no claims that the Materials are appropriate for any particular purpose or audience, or that they may be downloaded outside of Singapore. Access to the Materials may not be legal by certain persons or in certain countries. If you access the website from outside of the Singapore, you are responsible for compliance with the laws of your jurisdiction. This Company is headquartered in Singapore. All legal issues arising from or related to the use of the website shall be construed in accordance with and determined by the laws of Singapore. By using this website, you agree that the exclusive forum for the bringing of any claims or causes of action arising out of or relating to your use of this website is in Singapore. You hereby accept and submit to the jurisdiction of such court in any such proceeding or action, and irrevocably waive, to the fullest extent permitted by law, any objection which you may now or hereafter have to the laying of the venue of any such action or proceeding brought in such a court and any claim that any such action or proceeding brought in such a court has been brought in an inconvenient forum. If any provision of this Agreement is found to be invalid by any court having competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of this Agreement, which shall remain in full force and effect. No waiver of any term of this Agreement shall be deemed a further or continuing waiver of such term or any other term. Except as expressly provided in a particular “Legal Notice” for Software or material on particular web pages, this Agreement constitutes the entire Agreement between you and the Company with respect to the use of website. Any changes to this Agreement must be made in writing, signed by an authorized representative of the Company.



All the Products sold by Italian Food & Wine Pte Ltd through this site/catalogue are sold subject to these Terms and Conditions. By submitting your order for processing by Italian Food & Wine Pte Ltd Online, you confirm and affirm that you have read, understood and agree to the Terms and Conditions.


Italian Food & Wine Pte Ltd will make every effort to ensure that the prices, details and sizes of Products detailed by Italian Food & Wine Pte Ltd Online are correct but Italian Food & Wine Pte Ltd reserves the right to vary the price and other details of the Products without notice.
Although Italian Food & Wine Pte Ltd takes care in stating product prices, there may be cases where human errors will lead to a misrepresentation, as such; the company reserves the right to charge correct prices. It will also not be held responsible for any mistakes in price or cost representation.
Discrepancies between the on-line bill/order price and the final bill may be due to out-of-stock products, substitutions, special offers, daily price changes and weighed items. Italian Food & Wine Pte Ltd reserves the right to adjust the final bill after the on-line bill/order price is presented or conveyed to the Customer and such adjustments shall be marked on the final bill presented to the Customer at the time of delivery.


Payment for products ordered through Italian Food & Wine Pte Ltd can be made by paypal


Italian Food & Wine Pte Ltd will only deliver to mainland Singapore (including Sentosa).
Variation/Cancellation of Order
The Customer may vary or cancel the order up to the point in time that Italian Food & Wine Pte Ltd has commenced processing the order and the Customer will not incur any cost in doing so. Customers must contact Italian Food & Wine Pte Ltd via telephone at 63233203 to cancel or change an order.
Subject to the Customer’s consent, Italian Food & Wine Pte Ltd may substitute a Product for another similar Product if the initial Product ordered by the Customer is unavailable.
If there is no prior consent from the customer for a substitution, no substitution shall be made.

Returns of Products/Refunds

Italian Food & Wine Pte Ltd shall use its best efforts to ensure that orders are filled correctly. Any discrepancies shall be dealt with in the following manner:
(a) if any Product proves to have been delivered in a damaged condition, or if the Product proves to be out of date, or if a Product which was ordered and invoiced is not included in the delivery, or if the wrong Product is delivered, Italian Food & Wine Pte Ltd shall either refund to the Customer the value of that Product, or replace the Product.
(b) if any Product which was not included in the Customer’s order is delivered to the Customer by mistake, Italian Food & Wine Pte Ltd reserves the right to collect the wrong Product. Refunds shall be made by way of cheque payment which shall be mailed to the Customer.